Privacy policy

Introduction

Samta and Shruti Studios ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit and make a purchase from our Shopify store ("Store").

Information We Collect

  1. Personal Information:

    • When you visit our Store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
    • Additionally, as you browse the Store, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Store, and information about how you interact with the Store.
    • When you make a purchase or attempt to make a purchase through the Store, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).

  2. Order Information:

    • We collect order information to fulfill any orders placed through the Store (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
    • Additionally, we use this order information to communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

How We Use Your Information

  1. To Provide and Improve Our Services:

    • We use the information we collect to provide, operate, maintain, improve, and promote our Store and services.

  2. Order Processing and Management:

    • To process and manage your orders, including shipping, returns, and exchanges.

  3. Customer Support:

    • To provide you with customer support and respond to your inquiries and requests.

  4. Marketing and Communications:

    • To send you promotional materials and other communications about our products, services, offers, promotions, and events that may be of interest to you.

  5. Analytics:

    • To analyze trends and track your usage of our Store, to better understand your needs and preferences, and to improve our Store and services.

  6. Legal Compliance:

    • To comply with applicable laws, regulations, and legal processes, including responding to subpoenas or requests from public and government authorities.

Sharing Your Information

  1. Service Providers:

    • We share your personal information with third-party service providers to help us use your personal information as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

  2. Business Transfers:

    • In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, we may transfer your information to a third party.

  3. Compliance and Protection:

    • We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety, or the rights, property, or safety of others.

Your Rights

  1. Access and Correction:

    • You have the right to access and correct your personal information. You can update your information by contacting us at [insert contact information].

  2. Data Portability:

    • You have the right to request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.

  3. Opt-Out:

    • You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us at [insert contact information].

  4. Data Deletion:

    • You have the right to request the deletion of your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our Store and updating the "Last Updated" date at the top of this policy.